Identifikasi Faktor–Faktor yang Berpengaruh Terhadap Medical Tourism pada Rumah Sakit di Indonesia

Ayu Nadya Kusumawati

Abstract


ABSTRAK Medical tourism adalah suatu kegiatan yang dilakukan oleh suatu individu untuk mendapatkan suatu pelayanan kesehatan atau perawatan medis ke luar negri. Dalam upaya perkembangan sistem kesehatan dan persaingan serta adanya dampak dari globalisasi kesehatan, tidak menutup kemungkinan bahwa terjadinya medical tourism menimbulkan persaingan yang ketat antar rumah sakit dalam memberikan pelayanan yang berkualitas dan produk pelayanan yang unggul yang diberikan oleh rumah sakit dalam menarik minat pasien asing untuk datang berobat. Tujuan penelitian ini adalah untuk mengetahui faktor – faktor apa saja yang diperlukan agar sebuah rumah sakit bisa menjadi tujuan untuk medical tourism. Metode yang digunakan adalah tinjauan literatur yang didapatkan dari jurnal internasional dan dari beberapa negara baik benua Asia, Amerika, Eropa dan Australia. Hasilnya adalah rumah sakit harus mempersiapkan tenaga, fasilitas, akses, dan promosi yang kuat apabila ingin menjadi tujuan medical tourism. Sehingga medical tourism merupakan fenomena baru bagi rumah sakit di Indonesia untuk menyiapkan tenaga kesehatan yang professional dan unggul serta teknologi kesehatan yang canggih sebagai suatu kebutuhan pengembangan terhadap medical tourism. ABSTRACT Medical tourism is an activity carried out by an individual to get a health service or medical care abroad. In the effort to develop the health system and competition and the impact of health globalization, it does not rule out the possibility that medical tourism raises intense competition among hospitals in providing quality services and superior service products provided by hospitals in attracting foreign patients to come get treatment. Objective of this research is to determined factors that affect hospital to be medical tourism’s aim. Methods in this research is literature review from international journals. The results is hospital needs to improve their physician’s skill, facilities, accessibility, and promotions. So that medical tourism is a new phenomenon for hospitals in Indonesia to prepare professional and superior health personnel and sophisticated health technology as a developmental need for medical tourism. Need to study or identify factors that influence medical tourism in hospitals in Indonesia.

Keywords


factors; globalization; health workers; hospitals; medical tourism

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References


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DOI: http://dx.doi.org/10.7454/arsi.v5i1.2866

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